Privacy Policy
This Privacy Policy governs privacy of the clients, visitors, representatives, beneficial owners of clients – legal entities ( “you”, “your”, “user” ) of WWW.tanqpay.COM ( “Website” ), Android and IOS mobile apps ( “Apps” ), served and operated by us, TANQ FINANCE INC., a company duly incorporated in Canada, registered office: 2020 WINSTON PARK DR, SUITE 200-02, OAKVILLE, ONTARIO, L6H 6X7 ( “we”, “us”, “our” , “Company” ) and describes what Personal Data is collected and how it is used, processed, stored and managed by us, under the applicable legislation, while you visit or use our Website, use Apps and our Services.
This Privacy Policy also serves as a privacy notice, informing you about why and how we collect and manage your Personal Data. If you use our Services, you acknowledge that you have read and understood all of the terms and guidelines. By using our Services, you expressly agree to this Privacy Policy and expressly consent to and agree to the processing of your Personal Data as set forth herein. Consent provided by you under this Privacy Policy is treated taken as given in a written form.
This Privacy Policy is governed, construed, interpreted, and enforced in accordance with the laws of Canada and the European Union. If any term of this Privacy Policy is found to be inapplicable or unenforceable under the law, it will have no effect on the application or enforceability of the remaining elements of this Privacy Policy. If you do not agree with this Privacy Policy, you should immediately stop using our Website, App, and Services.
We reserve the right to change, vary, and revise this Privacy Policy whenever lawfully required or in light of marketing, commercial, technological, or other upgrades, or as we deem necessary. Unless clearly specified differently, such revised or updated versions will take effect as of the publishing date. By using our Website, Apps and/or Services, you agree to and accept the terms of this Privacy Policy, including its modifications. If you do not agree with any revision, alteration, or update, you must discontinue using our Website, Apps, Services.
GENERAL INFORMATION
The Company is responsible for Personal Information in its possession or custody, including information that has been transferred to a third party for processing.
The Company hereby confirms that it in compliance with the PIPEDA, GDPR.
We only use Personal Data for the purposes outlined in our Privacy Policy. We only transfer your Personal Data to other parties if it is necessary, as described below.
The Company implements the Principles Set Out in the National Standard of Canada Entitled Model Code for the Protection of Personal Information (CAN/CSA-Q830-96). Data Protection Officer indicated below is accountable for the Company’s compliance with these principles.
The collection of Personal Information is limited to that which is necessary for the purposes identified by us. Both the amount and the type of information collected is limited to that which is necessary to fulfil the purposes identified.
The Company uses contractual means to provide a comparable level of protection while the information is being processed by a third party.
The Website, Apps or application programming interface necessary to access Services may contain links to third-party websites, plug-ins, and apps. Clicking on those links or activating those connections may allow third parties to collect and share data about you. We have no control over these third-party sites and are not responsible for their privacy statements and policies.
The following terms has the meaning as defined below:
- Data Controller: Legal entity that determines the purposes, conditions and manner of any processing activities.
- GDPR: General Data Protection Regulation (EU) 2016/679.
- Personal Data/Personal Information: Any information relating to an identified or identifiable natural person.
- PIPEDA: Personal Information Protection and Electronic Documents Act of Canada.
- Services: Services identified as being covered by the Company via the Website/Apps.
PERSONAL DATA PROCESSING PURPOSES
We may use your Personal Data for the following purposes:
| Purpose | Details |
|---|---|
| Contractual Purpose | To register you, perform contracts, deliver Services, and manage payments, fees, and instructions. |
| Analytical Purpose | To collect statistics, personalize client online experience via Google Analytics, and keep records updated. |
| Marketing and Advertising | To send welcome emails, service updates, and marketing communications (subject to your consent or opt-out). |
| Compliance Purpose | To maintain accurate records, verify identity for KYC rules, and comply with AML/CTF legal obligations. |
| Communication Purpose | To contact clients for support, technical issues, or legal updates regarding the Services. |
PERSONAL DATA THAT COULD BE COLLECTED BY US
| Category | Types of Data |
|---|---|
| Identity Data | Name, email, date of birth, identity documents (passport, ID), address, crypto wallet address, source of wealth, and AML documentation. |
| Biometrics | Photo, video, and audio identifiers of the data subject. |
| Social identity & Preference | Referrals, preferences, risk assessments, and marketing/survey replies. |
| Verification Data | Data for due diligence under AML/CTF laws, including video recording. |
| Transactions Data | Fiat and crypto transaction logs, billing, orders, and settlement history. |
| Technical Data | IP address, device type, browser, location data, and diagnostics (crash logs). |
| Profile Data | Username, password, login data, and client-company communication. |
SECURITY MEASURES
| Organizational measures | Personnel training, policy development, security clearances, and “need-to-know” access. |
| Technical measures | Physical protection, encryption, passwords, and ongoing back-ups. |
SOURCE & LEGAL BASIS
We collect data through direct collection (forms), automated technologies (cookies, logs), and publicly available sources.
- Necessary for performance of a contract.
- Compliance with legal obligations.
- Legitimate interests pursued by the Company.
- Your consent (specifically for marketing).
PERSONAL DATA SUBJECT RIGHTS
CONTACT & COMPLAINTS
Email: privacy@tanqpay.com (Data Protection Officer)
Office of the Privacy Commissioner of Canada: priv.gc.ca